Contact Information
- name and surname
- email address
- telephone number
- similar contact details voluntarily supplied by the person
Website privacy information
This notice explains how personal data is processed in connection with the use of the AHK Turkey website and communications initiated through this website.
01
This notice is limited to use of the website, communications initiated through the website and related technical data.
Separate, process-specific notices may apply where required for employees, suppliers, recruitment, CCTV or other business processes.
02
For the personal data covered by this notice, the following legal entity is the data controller under the Turkish Personal Data Protection Law No. 6698 (“KVKK”).
03
The following limited categories of personal data may be processed in connection with the website and communications initiated through it.
04
Personal data is processed only to the extent relevant and necessary for the following activities, purposes and legal bases.
| Data / process | Purpose | Legal basis |
|---|---|---|
| Quotation and service enquiries | Assessing and responding to an enquiry, preparing a quotation and, where relevant, establishing or performing a contractual relationship. | Article 5/2(c) of KVKK — processing being necessary, provided that it is directly related to the establishment or performance of a contract. |
| General communications | Responding to the person's enquiry and conducting ordinary corporate communications. | Article 5/2(f) of KVKK — processing being necessary for the legitimate interests of the data controller, provided that the fundamental rights and freedoms of the data subject are not harmed. |
| Technical data | Providing the website securely and reliably, preventing abuse and security incidents, and troubleshooting technical issues. | Article 5/2(f) of KVKK — legitimate interests. |
05
Personal data may be obtained electronically or orally through technical records generated automatically via hosting and security infrastructure during use of the website, and through information provided when a visitor contacts AHK Turkey using the communication channels published on the website.
06
Personal data may be shared with the following recipient groups only where necessary and in a manner limited and proportionate to the relevant purpose.
Within AHK Turkey, personal data may be accessed only by authorised personnel who require access for their duties.
Only to the extent necessary for hosting, content delivery, cybersecurity, email, IT infrastructure and the operation or security of the service.
Only where the nature of the visitor’s enquiry or requested service genuinely requires group coordination; for example, where a specialist service not available locally must be assessed through the global AHK network.
Only where required by applicable law or a binding legal obligation.
07
Where required by the nature of an enquiry or the technical infrastructure used, personal data may be transferred to AHK group companies and service providers located abroad only to the extent necessary and in accordance with the provisions of Law No. 6698 governing transfers of personal data abroad.
09
Personal data is retained for the periods prescribed by applicable legislation or for as long as necessary for the purpose for which it is processed. When the conditions for processing no longer apply, personal data is deleted, destroyed or anonymised in accordance with applicable legislation.
10
Under Article 11 of KVKK, you have the right to:
learn whether your personal data is being processed,
request information if your personal data has been processed,
learn the purpose of processing and whether the data is used in accordance with that purpose,
know the third parties in Turkey or abroad to whom your personal data has been transferred,
request correction of personal data that has been processed incompletely or inaccurately,
request deletion or destruction of personal data when the applicable conditions are met,
request that correction, deletion or destruction operations be notified to third parties to whom the personal data has been transferred,
object to an outcome against you arising from analysis carried out exclusively through automated systems,
claim compensation for damage suffered as a result of processing contrary to the law.
11
Formal applications concerning Article 11 rights must be submitted through methods permitted by applicable legislation and must allow identity and the request to be verified. Applicable methods include:
12
You may use the following corporate channels for questions about website privacy and KVKK.
For general questions about website privacy and the processing of personal data.
[email protected]For questions concerning KVKK and guidance on the appropriate application method.
[email protected]An ordinary email sent to either address may not constitute a procedurally valid formal KVKK application unless the application-method and identity-verification requirements under applicable legislation are satisfied.