Public quality information
Quality Policy and Management Commitment
Alfred H. Knight Gözetme ve Analiz Hizmetleri A.Ş. (AHK Turkey) is committed to providing its clients with timely, impartial and reliable services that meet their needs, and to conducting its accredited activities in accordance with the relevant accreditation scopes, applicable legislation, and the requirements of TS EN ISO/IEC 17020 and TS EN ISO/IEC 17025.
Management commitment
Management commits to:
- maintaining and continually improving the effectiveness of the quality management system;
- ensuring that client needs and contractual, legislative, standard and other applicable requirements are correctly identified and met;
- establishing, monitoring and regularly reviewing quality objectives;
- ensuring that activities are carried out by competent personnel and with appropriate resources;
- safeguarding the independence requirements applicable to a Type A Inspection Body in inspection activities, and the requirements for impartiality and confidentiality in all accredited activities;
- identifying and evaluating commercial, financial or other risks and pressures to impartiality, and preventing them from affecting the impartiality of activities;
- keeping the standards, methods and technical requirements used up to date;
- evaluating client feedback, complaints and appeals, nonconformities and the results of management review for the purpose of improvement;
- ensuring that the quality policy is communicated, understood and implemented within the organisation;
- providing the resources necessary for the effective operation of the quality management system.